Resolve Outstanding Billing Problems With Aria!
Are you still wasting precious time and resources micro-managing your collection process and disputing nonstop chargebacks?
Does your business adhere to the strict rules related to accepting credit cards for payment? Are you sure?
Aria's billing and customer management software aligns with your existing systems and processes in order to streamline operations, cut costs, and increase customer satisfaction. Discover some of the many ways Aria can make your business more efficient.
Automate Manual Processes
What good is technology if it doesn't make your life easier, right? Assuming that billing is not your core business, you probably have better ways to use your resources than calculating and generating invoices, managing account exceptions, and sending collection notices. Aria's Billing Engine and Customer Management Tools will automate each of the above processes and generate notifications to customers such as welcome letters, credit card expiration reminders, and dunning notices.
Reduce Chargebacks
By managing and tracking customer interactions, Aria minimizes the likelihood of erroneous chargebacks and provides tools to resolve disputes. Automated notifications and Self-Service access to transactions and invoices provide clarity and keep customers informed of account activity. And Aria's CSR Tools tracks and reports on all activities and transactions, enabling thorough auditability when confronting a disputed charge.
Prevent Fraud
As you may have already discovered, accepting credit cards and managing customers' personal information can be a daunting task. No need to fret as Aria Billing and Customer Management incorporates the tools to protect your business and your customers from security breaches and fraud. Aria is PCI DSS certified according to strict security and data handling standards defined by the major credit card companies. Account information will be protected from external breaches as well as internal/employee fraud thanks to Aria's multiple, role-based security levels for CSR's.
Consolidate Charges into a Single Invoice
No billing scenario is too complex for Aria to manage. Our robust Billing Engine can charge for *any* measurable unit. We support our clients' unique needs ranging from charges for miles driven to satellite access and even magical "powers" for an online game. One-time, flat fee, recurring, and usage-based charges can all be calculated and presented within a single invoice which makes for happier customers and a more profitable business.
Accept Multiple Payment Methods
Flexibility and efficiency are the key factors in establishing mutually beneficial, long-term relationships with your customers. Offer customers multiple payment methods and the ability to view and edit their own accounts with Aria's web-based User Self-Service. Aria's Payment Engine improves collection efforts and streamlines operations by facilitating communication between Payment Processors, CSR's, and customers.